Financial & Office Policies


Patient chair in dentist office in Chattanooga, TN.
We aim to make orthodontic treatment affordable for all of our patients and believe that finances should not be a barrier to obtaining the highest quality orthodontic treatment. Our office is proud to introduce to you OrthoFi, a financial software and service solution company that assists with customizing payment options that fit your budgetary needs. OrthoFi also allows you to easily manage your account online, including making online payments, viewing invoices, and printing receipts. OrthoFi will also verify any orthodontic insurance coverage you may have at your initial exam appointment and, assist you in maximizing your insurance benefits. Our receptionists and office manager will be happy to help you schedule appointments and answer any questions you may have.

Patient Appointments


Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Our office strives to schedule appointments at your convenience and when time is available.

Insurance & Patient Co-payments


Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental or medical claim and handling insurance questions from our office on your behalf.

Financial Policy


In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
•  Payment of any account balance is due in full within 20 days of statement date
•  We gladly accept payments through our online portal, OrthoFi
•  Discounts are give for payments made in full.

Appointments & Consultations


We are happy to schedule a second-opinion consultation with our doctors to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Sawrie Orthodontics, as well as options to make appointments comfortable.

All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before he provides his diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7–14 business days to transfer records.

It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.

If you have questions about the services we provide, please call us at (423) 624-8217.

Chattanooga

(423) 624-8217
1612 Gunbarrel Road, Suite 100
Chattanooga, TN 37421

Signal Mountain

(423) 624-8217
1229 Taft Highway
Signal Mountain, TN 37377
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